Privacy Policy
Welcome to River Clothing! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online store. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details and billing address.
- Account Information: Username and password for your account.
- Non-Personal Information:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Information: Pages visited, time spent on the site, and navigation paths.
- Cookies and Tracking Technologies:
- We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website and advertisements.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services:
- Process and fulfill your orders.
- Manage your account and provide customer support.
- Enhance and personalize your shopping experience.
- Communication:
- Send you updates about your order status.
- Respond to your inquiries and provide information.
- Send promotional materials and newsletters (you can opt out at any time).
- Marketing and Advertising:
- Personalize and improve our advertising efforts.
- Conduct market research and analyze trends.
- Security and Fraud Prevention:
- Protect our website and your information from unauthorized access and fraud.
- Monitor and ensure the security of our transactions.
How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers:
- We engage trusted third-party companies to perform functions on our behalf, such as payment processing, shipping, and marketing. These companies have access to your information only as necessary to perform their functions and are obligated to maintain its confidentiality.
- Legal Requirements:
- We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Your Choices and Rights
- Access and Update:
- You can access and update your personal information by logging into your account.
- Opt-Out:
- You can opt out of receiving promotional emails by following the unsubscribe link in the email. Please note that you may still receive transactional or account-related communications.
- Cookies:
- You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no security system is foolproof, and we cannot guarantee the absolute security of your data.
Children's Privacy
River Clothing does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received such information, we will delete it from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this policy.
Thank you for trusting River Clothing with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience.